INFORMATION

Privacy Policy

Have questions or ready to plan your Himalayan adventure? Our friendly and experienced team is here to help you every step of the way.

Ever Peak Adventure values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make inquiries, or book our services.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, nationality, passport details (when required for permits), and other details provided during inquiries or bookings.

  • Booking & Travel Information: Trip preferences, emergency contact details, and special requirements.

  • Payment Information: Limited payment-related details processed securely through trusted payment gateways (we do not store full card details).

  • Technical Information: IP address, browser type, device information, and website usage data through cookies.

2. How We Use Your Information

Your information is used to:

  • Respond to inquiries and provide requested services

  • Process bookings, permits, and travel arrangements

  • Communicate important trip updates and information

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

We only collect information that is necessary for providing our services.

3. Information Sharing & Disclosure

Ever Peak Adventure does not sell, rent, or trade your personal information.

We may share your information only with:

  • Government authorities (for permits, visas, or legal requirements)

  • Trusted partners such as guides, hotels, transport providers, or insurance companies (only when necessary for your trip)

  • Payment processors for secure transactions

All third parties are required to protect your data and use it solely for service delivery.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no online system is completely secure, we continuously work to maintain strong data protection standards.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience

  • Analyze website traffic and performance

  • Remember user preferences

You can control or disable cookies through your browser settings, though this may affect some website features.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal or operational requirements)

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us directly.

7. External Links

Our website may contain links to third-party websites. Ever Peak Adventure is not responsible for the privacy practices or content of external sites. We encourage users to review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws or services. Any updates will be posted on this page with immediate effect.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Ever Peak Adventure
📧 Email: [your email]
📍 Location: Nepal